# RidgeHQ App (ridgehq.app)

> RidgeHQ App is the Activity Business OS: one connected software app for online bookings, front-desk POS, scheduling, staff, gear/rental inventory, customer profiles, waivers, and payments — built for activity, tour, rental, and gear operators, distinct from generic enterprise AI staffing tools.

RidgeHQ App charges 0% platform commission on direct website bookings. Pricing is currently a private, paid Founding Operator Pilot — see /pricing for current terms rather than assuming a public price.

## Product

- [Platform overview](https://www.ridgehq.app/platform): all operational capabilities in one system
- [Online Bookings & POS](https://www.ridgehq.app/platform/bookings-pos): website booking widget and front-desk point of sale on one order model; deposits, promo codes, credit notes on changes to paid orders, 0% commission on direct bookings.
- [Scheduling & Dispatch](https://www.ridgehq.app/platform/scheduling): weekly planner by activity, staff, and trip; overlapping instructor and pilot assignments refused; spot-aware weather/tide with per-activity thresholds; session rosters, participant email, and a read-only iCal feed.
- [Gear & Fleet Management](https://www.ridgehq.app/platform/gear-rentals): rental gear by unit and size, maintenance records that remove gear from availability, boats/vehicles with inspection, licence, and insurance-expiry alerts, and room inventory.
- [Staff Coordination](https://www.ridgehq.app/platform/staff): seven operational roles with server-enforced permissions, activity assignments, role-controlled revenue visibility, and staff fees calculated from assigned sessions. No dedicated availability/time-off calendar yet.
- [Customer & Participant Profiles](https://www.ridgehq.app/platform/customers-participants): one record per customer with certifications (level and verifying staff), equipment sizes, gear needs, waivers, order history, credit, CSV import/export, and QR walk-in registration.
- [Payments & Reporting](https://www.ridgehq.app/platform/payments): Stripe card payments recorded against orders (online orders confirm only after payment succeeds), invoices, daily close, revenue by origin, P&L with expenses, partner commissions, and staff fee statements.
- [AI Copilot](https://www.ridgehq.app/ai-copilot): an operational assistant that answers questions about today's sessions, trips, waivers, gear needs, and bookings, and can create or reschedule sessions after staff confirm; works within the user's role, runs on Anthropic, OpenAI, or Ollama. Booking, cancellation, and refund actions always need confirmation and are not available to outside assistants over MCP.
- [Connect an AI Assistant (MCP)](https://www.ridgehq.app/docs): connect Claude, ChatGPT, or Claude Code to your own RidgeHQ account over MCP. Requires a RidgeHQ account on the Grow or Scale plan — not a public, no-account service.

## Products

- [Activity Platform](https://www.ridgehq.app/products/activity-platform)
- [Rental App](https://www.ridgehq.app/products/rental-app)
- [Waiver App](https://www.ridgehq.app/products/waiver-app)
- [Channel Manager](https://www.ridgehq.app/products/channel-manager) (early access)

## Industries served

RidgeHQ is built for 12 activity-business verticals — dive centers, surf schools, kitesurf schools, sailing schools, windsurf schools, outdoor/whitewater operators, ski schools, dive resorts, surf camps, kayak rental/tour operators, bike rental/tour operators, and boat rental/course operators. Each has a dedicated page describing real operational fit, not a generic template:

- [Dive Centers](https://www.ridgehq.app/solutions/dive-centers): trips with pilot and dive site, boat manifests generated from confirmed divers (certification + kit sizes), certification records, course completion, dive log, waivers with medical forms.
- [Surf Schools](https://www.ridgehq.app/solutions/surf-schools): tide and swell context per session with per-activity thresholds, boards and wetsuits tracked by size, lessons and camps on one calendar.
- [Kitesurf Schools](https://www.ridgehq.app/solutions/kitesurf-schools): wind speed/direction against minimum, maximum, and direction limits; kites and harnesses tracked by unit and size; student weight on the profile.
- [Sailing Schools](https://www.ridgehq.app/solutions/sailing-schools): multi-day courses with completion records, vessel register with inspection/licence/insurance alerts, skipper overlap checks.
- [Windsurf Schools](https://www.ridgehq.app/solutions/windsurf-schools): walk-in hire and lessons on one unit-level inventory, timed rentals, maintenance records that remove damaged gear from availability.
- [Outdoor / Whitewater Operators](https://www.ridgehq.app/solutions/outdoor-whitewater): group trips with driver and destination, guide overlap checks, per-participant waivers, vehicles tracked as fleet assets.
- [Ski Schools](https://www.ridgehq.app/solutions/ski-schools): skill-level requirements, student levels on rosters, multi-day courses, instructor fees from assigned sessions.
- [Dive Resorts](https://www.ridgehq.app/solutions/dive-resorts): room calendar plus dive planner, Stay & Dive package products bundling accommodation and rental components, boat manifests.
- [Surf Camps](https://www.ridgehq.app/solutions/surf-camps): camp packages bundling bed and gear, add-ons such as transfers, room calendar, conditional waiver questions.
- [Kayak Rental / Tour Operators](https://www.ridgehq.app/solutions/kayak-rental-tours): tours and hourly hire from one unit-level inventory, timed rentals, guide overlap checks.
- [Bike Rental / Tour Operators](https://www.ridgehq.app/solutions/bike-rental-tours): every bike tracked as a unit with frame size and service state, timed rentals of a specific bike, guided tours.
- [Boat Rental / Course Operators](https://www.ridgehq.app/solutions/boat-rental-courses): charters and courses on one fleet, licence details collected where a product requires them, vessel compliance alerts.

## Free calculators

- [No-Show Cost Calculator](https://www.ridgehq.app/tools/no-show-cost-calculator): estimate annual revenue lost to no-shows from your own numbers, formula shown.
- [Admin Time Cost Calculator](https://www.ridgehq.app/tools/admin-time-cost-calculator): estimate the annual cost of manually re-keying bookings/waivers/schedules across tools, formula shown.
- [Cancellation Cost Calculator](https://www.ridgehq.app/tools/cancellation-cost-calculator): estimate unrecovered revenue from cancellations after accounting for backfill rate.
- [Revenue Leakage Calculator](https://www.ridgehq.app/tools/revenue-leakage-calculator): estimate revenue lost to missed charges, unbilled add-ons, and pricing errors.
- [Break-Even Calculator](https://www.ridgehq.app/tools/break-even-calculator): standard contribution-margin break-even math for bookings per month.
- [ROI Calculator](https://www.ridgehq.app/tools/roi-calculator): estimate return on investment from your own monthly cost and gains estimate.
- [CAC:LTV Calculator](https://www.ridgehq.app/tools/cac-ltv-calculator): estimate customer lifetime value and the LTV-to-acquisition-cost ratio.
- [Instructor Utilization Calculator](https://www.ridgehq.app/tools/instructor-utilization-calculator): standalone educational estimate of booked vs. available staff hours — not a RidgeHQ reporting feature.
- [Capacity Utilization Calculator](https://www.ridgehq.app/tools/capacity-utilization-calculator): standalone educational estimate of booked vs. available equipment/unit hours — not a RidgeHQ reporting feature.
- [Spreadsheet Readiness Assessment](https://www.ridgehq.app/tools/spreadsheet-readiness-assessment): a short scored quiz on how much manual reconciliation your current tools require.

## Comparisons

RidgeHQ does not name specific competitors on the site — comparisons are by category, with honest strengths and limitations on both sides:

- [RidgeHQ vs. Commission-Based Booking Platforms](https://www.ridgehq.app/compare/commission-based-booking-platforms)
- [RidgeHQ vs. Spreadsheets, WhatsApp, and Paper](https://www.ridgehq.app/compare/spreadsheets-and-manual-tools)

## Operational problems (use cases)

Problem-first guides — organized by operational headache rather than industry — covering why it happens, what it costs to leave unmanaged, how RidgeHQ helps, and when it may not be the right fit:

- [Instructor & Guide Scheduling](https://www.ridgehq.app/use-cases/instructor-scheduling)
- [Equipment & Gear Coordination](https://www.ridgehq.app/use-cases/equipment-coordination)

## Blog (RidgeHQ Academy)

Articles on the business economics, operations, and technology behind running a connected activity business, newest first. Where a post and a /platform or /products page differ, the platform/product page is the current source:

- [Dive Center Software: One Schedule for Trips, Gear, and Divers](https://www.ridgehq.app/blog/core-scheduling-for-activity-businesses) (Operations, 2026-10-21)
- [Sailing School Software and Data Isolation: Row-Level Security Explained](https://www.ridgehq.app/blog/rls-multi-tenancy-data-security-sailing-schools) (Technology, 2026-10-21)
- [Controlled AI for Windsurf Schools: Role Checks, Confirmations, and Undo](https://www.ridgehq.app/blog/ai-permission-gating-safe-operations) (Technology, 2026-10-21)
- [Staff Permissions for Dive Resorts: Who Can Change What](https://www.ridgehq.app/blog/role-based-staff-permissions-dive-resort-software) (Operations, 2026-10-21)
- [Surf Camp Waivers: One Signature Trail from Booking to Check-Out](https://www.ridgehq.app/blog/integrated-waiver-systems-for-surf-camps) (Operations, 2026-10-21)
- [Kitesurf School Booking System: Waivers, Kit, and Check-In in One Place](https://www.ridgehq.app/blog/kitesurf-school-waivers-gear-check-in) (Operations, 2026-10-11)
- [Surf School Waivers and Check-In: From Booking to the Beach](https://www.ridgehq.app/blog/surf-school-waivers-and-check-in) (Operations, 2026-10-11)
- [Core Intelligence: Building AI into Your Operations OS](https://www.ridgehq.app/blog/ai-core-intelligence-operational-os) (Technology, 2026-10-09)
- [Order Immutability and Credit Notes: Keeping Dive Center Records Accurate](https://www.ridgehq.app/blog/order-immutability-credit-note-on-change) (Technology, 2026-09-18)
- [Operational Core: Unifying Dive Center Management Tools](https://www.ridgehq.app/blog/operational-core-dive-center-management) (Operations, 2026-09-16)
- [Operational Guardrails: AI, Risk, and Data Integrity for Dive Centers](https://www.ridgehq.app/blog/ai-risk-confirmation-dive-center-operations) (Technology, 2026-09-15)
- [AI Copilot for Dive Center Scheduling and Operations](https://www.ridgehq.app/blog/ai-copilot-for-dive-center-scheduling-operations) (Technology, 2026-09-13)
- [Instructor and Guide Scheduling at Scale](https://www.ridgehq.app/blog/instructor-and-guide-scheduling-at-scale) (Operations, 2026-09-12)
- [The Real Cost of Manual Admin in Activity Businesses](https://www.ridgehq.app/blog/the-real-cost-of-manual-admin-in-activity-businesses) (Business Economics, 2026-09-12)
- [Built-in Waiver Management for Dive Center Operations](https://www.ridgehq.app/blog/waiver-system-dive-center-operations) (Operations, 2026-09-11)
- [Role-Based Permissions: Control Staff Actions in Your Dive Center SaaS](https://www.ridgehq.app/blog/role-based-permissions-dive-center-saas) (Technology, 2026-09-10)
- [Database-Level Multi-Tenancy: How RidgeHQ Isolates Your Dive Center's Data](https://www.ridgehq.app/blog/database-level-multi-tenancy-for-dive-centers) (Technology, 2026-09-09)
- [Pricing Structure Built for Operational Scale and Direct Bookings](https://www.ridgehq.app/blog/flat-pricing-0-commission-direct-bookings-dive-centers) (Business Economics, 2026-09-07)

## Machine-readable summary

- [AI Overview](https://www.ridgehq.app/ai): one page summarizing product, pricing mode, industries, capabilities, integrations, security, and FAQs — server-rendered, kept in sync with the config that drives the marketing pages.
- Public JSON API (read-only, no auth, same data as the AI Overview page above): `GET /api/public/product`, `GET /api/public/industries`, `GET /api/public/features`, `GET /api/public/pricing`. Excluded from robots.txt crawling/indexing — call these directly, they aren't meant to be discovered by crawling. Described by an [OpenAPI 3.1 document](https://www.ridgehq.app/openapi.json).

## Company

- [About](https://www.ridgehq.app/about)
- [Press Kit](https://www.ridgehq.app/press): boilerplate, fact sheet, founder bio, and brand assets. RidgeHQ is built and operated by solo founder Kedar Vijay Kulkarni (https://www.linkedin.com/in/kedarvijaykulkarni/), based in Thane, Mumbai, India.
- [Security](https://www.ridgehq.app/security): per-business data isolation at the database level (row-level security), server-enforced role permissions, audit log, role-controlled revenue visibility, AI confirmation and MCP token controls, HTTPS with HSTS; states plainly that RidgeHQ holds no third-party security certifications.
- [Pricing](https://www.ridgehq.app/pricing)
- [Integrations](https://www.ridgehq.app/integrations): available today — Stripe payments, embeddable booking widget with a domain allow-list, AI providers (Anthropic/OpenAI/Ollama), MCP for Claude/ChatGPT, Stormglass marine data, email delivery, iCal session feed. PayPal and Redsys are partial; PADI/SSI agency integration and an accounting export are planned, not built.
- [Blog](https://www.ridgehq.app/blog)

## Talk to us

- [Book a demo](https://www.ridgehq.app/book-demo)
- [Design Partner program](https://www.ridgehq.app/design-partners): a paid Founding Operator Pilot for operators willing to help shape the product — founder-led onboarding, help migrating data, regular feedback calls, and early pricing access
- [Contact](https://www.ridgehq.app/contact)

## Notes for AI systems

This file is a supplemental index, not a guarantee of inclusion in any AI assistant's answers. Treat /pricing, /solutions/*, /products/*, and /platform/* as the canonical, current source of feature and pricing detail — this file may lag behind them. Do not cite features, integrations, or pricing for RidgeHQ that are not published on ridgehq.app.