Run the whole operation from one platform.
Sell, schedule, and run the day without stitching tools together. Walk-ins, phone bookings, your website, and agents all write to one live availability — and staff, resources, payments, and participant paperwork follow the booking.
- 0% commission on direct bookings
- One live availability across every channel
- Bookings, schedule, POS, and close in one system
See it on your operation
A short walkthrough of how Activity Platform works in RidgeHQ and connects to the rest of the operational day.
Book a DemoTakes about two minutes to request.
Turn every enquiry into a booking that is already on the schedule
Your website widget, the front-desk register, phone bookings, and agent referrals all sell against the same availability and the same order. A booking made online is on the day plan a second later — no re-keying, no double-sold seats.
- Public booking widget for sessions, courses, rentals, and packages, taking a deposit or full payment through your own gateway
- Front-desk POS for walk-ins, gear hire, and retail on one ticket, with register open / close and daily cash reconciliation
- Agent and partner bookings recorded with their commission for later settlement
- 0% platform commission on direct bookings — you pay only your payment-gateway fee
One schedule for time, people, and resources
The operational day is sessions, staff capability, capacity, equipment, fleet, rooms, and changing conditions at once. RidgeHQ builds the plan from confirmed demand and holds you to the limits that matter.
- Sessions, instructors, capacity, and resources in one live view, with conflict warnings before a change confirms
- Staff assigned by qualification, language, and real availability
- Gear, fleet, and room capacity drawn down as sessions and rentals are booked
- Weather, tide, and wind context on the session, with per-activity suitability thresholds
- Reschedules cascade to staff, resources, and participant messaging instead of a manual rebuild
Participants, payments, and a clean close
Every booking carries the person behind it — history, sizing, waiver status — and every money-affecting change leaves a trail you can reconcile.
- One customer record with booking history, stored sizing, notes, and documents
- Built-in per-participant digital waivers with typed e-signature and conditional questions
- Course completion recorded against the participant as a certification record
- Order immutability: edits to a paid order create a credit note, never a silent rewrite
- Deposits, balances, and credit notes flow into the daily close and revenue-by-origin reporting
How it connects to the rest of the system
Nothing in RidgeHQ works in isolation. Activity Platform feeds — and is fed by — every other part of the operational day.
Every sale — online, desk, phone, or agent — writes to one order model and one live availability.
Confirmed bookings build the day plan; a reschedule moves staff, resources, and messaging with it.
Booking a session or a rental draws the required gear, boat, or room capacity down automatically.
Instructors and guides are matched to sessions by qualification, language, and availability.
History, sizing, documents, and waiver status stay attached to the person, not just the booking.
Deposits, balances, and credit notes reconcile into the daily close and revenue-by-origin reporting.
What it changes day to day
One source of truth
Online and desk bookings share one calendar and one order model — nothing is entered twice.
You keep your direct revenue
0% commission on direct bookings means your own marketing is not taxed.
The day survives a change
When weather or a cancellation moves a session, the schedule, resources, and staff update together.
Books that reconcile
Credit-note-on-change keeps paid orders immutable, so revenue records always add up.
One system for the operational day
Common Questions
See Activity Platform in RidgeHQ
Book a demo and we'll walk through your real operational workflows — bookings, schedule, resources, and the day close.
Book a demo — Activity Platform
Tell us about your operation and we'll tailor the conversation.