Run your bike rental shop at full speed.
Stop managing rentals across paper, chat apps, and spreadsheets. RidgeHQ puts rentals, fleet availability, payments, and staff scheduling on one live calendar — for the shop floor and guided tours.
- 0% commission on direct bookings
- Every bike tracked as its own asset
- Size and service state drive availability
See it on your operation
A short walkthrough of RidgeHQ mapped to how bike rental & tours actually run the day — bookings, schedule, resources, and the close.
Book a DemoTakes about two minutes to request.
The operational reality
A bike fleet is not interchangeable stock — it is individual assets, each with a frame size, a service history, and a battery that needs turnaround time. Booking "an e-bike" and sorting out which one on the morning of pickup is how you hand over a bike with a flagged brake.
Core Constraints Managed
- Frame size matching (S / M / L / XL) per booking
- Battery and cleaning turnaround time between hires
- Service history and safety checks per bike
- Shared fleet across rentals, walk-in hire, and guided tours
- Security deposit pre-authorisation and release
How RidgeHQ helps
Every bike is its own tracked asset with a size and a service state, so a booking reserves a specific frame in the right size and a bike flagged for repair is simply not offered.
From booking to day close:
Book online. A customer books an e-MTB for three days online, chooses a frame size, and pays a deposit.
Reserve the bike. A specific size Large e-MTB is held for the dates; multi-day pricing is applied automatically.
Waiver and deposit. The customer signs the waiver and a security deposit is pre-authorised through your gateway.
Hand it over. The reserved bike is handed over; the customer confirms its condition on the booking.
Check it back in. The mechanic checks the bike in; any issue is logged and the bike is flagged out of service if needed.
Settle. The deposit is released after inspection and the day's totals land in reporting.
Rentals and tours from one system
Online rentals, walk-in hire, and guided tours all draw from the same fleet, so a bike committed to Saturday's tour is not double-booked to a three-day rental.
- Booking widget for rentals and guided tours with a deposit or full payment
- Multi-day, half-day, and seasonal pricing rules on the same products
- Front-desk POS for walk-in hire, rental extensions, accessories, and retail on one ticket
- Partner and hotel referrals recorded with limited access and tracked commission
- 0% platform commission on direct bookings
Asset-level fleet management
Each bike carries its type, frame size, and service record. Availability reflects the real state of each unit, not a generic count.
- Bookings reserve a specific bike by type and frame size (S / M / L / XL)
- Service history and safety checks logged per bike
- A bike flagged out of service is removed from availability until it is checked back in
- Turnaround time between a return and the next hire built into availability
- Guided tours reserve specific bikes and assign a guide at your ratio
Forms and books stay clean
Waivers and confirmations travel with the booking, and money-affecting changes leave a clean trail.
- Per-participant digital waivers with typed e-signature and conditional health questions — built in
- Automated confirmations and pickup instructions with the reserved bike and size
- Security deposits pre-authorised through supported gateways and released after inspection
- Order immutability: an edit to a paid order creates a credit note, not a silent rewrite
- An AI copilot that reads the day and can reschedule a tour or reassign a guide, with a confirm step
What changes when the operation is connected
No surprise bikes at pickup
A specific frame in the right size is reserved at booking, not chosen in the morning scramble.
Flagged bikes stay in the workshop
An out-of-service bike is off availability until it is checked back in.
Rentals and tours do not collide
One fleet, so a bike on Saturday's tour is not also on a weekend rental.
Deposits handled cleanly
Pre-authorised at booking, released after inspection, all on the same order.
Built around the work
Stop acting as the manual API between your booking engine and your team.
Common Questions
How RidgeHQ handles bike rental & tours edge cases.
See RidgeHQ for bike rental & tours
Book a demo and we'll walk through your real operational workflows — bookings, schedule, resources, and the day close.
Book a demo — Bike Rental & Tours
Tell us about your operation and we'll tailor the walkthrough.