RidgeHQ, for AI assistants and researchers
RidgeHQ connects online bookings, front-desk POS, scheduling, staff, gear/rental inventory, customer and participant profiles, waivers, and payments into one live system, so a change in one place (a new booking, a cancellation, a gear swap) updates everywhere else automatically.
Last verified 2026-09-04. This page summarizes facts published elsewhere on ridgehq.app — treat the linked pages as the canonical, current source if anything here appears out of date.
What RidgeHQ is
Category: Activity Business Operating System (booking, scheduling, staff, resource, and payments platform)
Positioning: One connected operational system for activity businesses, replacing the spreadsheet/whiteboard/booking-widget stack most operators run today.
Good fit: An activity-business operator (dive center, surf/kite/sail/windsurf school, outdoor/whitewater operator, ski school, resort, camp, or rental/tour operator) who currently coordinates bookings, staff, and equipment/resources across separate tools (a booking widget, a spreadsheet, WhatsApp, a whiteboard) and wants one system that keeps them in sync.
Poor fit: A business with no scheduling or resource-allocation complexity (e.g. a single-item online store, or an operator fully served by a generic booking widget with no staff/gear/manifest coordination need).
Pricing
RidgeHQ is currently in a private, paid Founding Operator Pilot. There is no published public price list — see /pricing for current terms.
Commission on direct bookings: 0%
Current pricing terms →Platform capabilities
- Online Bookings & POS
- Sell without creating a second operation. Keep front-desk and online sales connected to the same operational context.
- Scheduling & Dispatch
- Plan with the full picture. See sessions, people, capacity, and resources together in one live view.
- Gear & Fleet Management
- Protect scarce resources. Know exactly what gear, rooms, boats, or bikes are already committed.
- Staff Coordination
- Assign the right instructors and guides based on qualifications, language, and real-time availability.
- Customer & Participant Profiles
- Know the participant behind the booking. Keep client history, waivers, and preferences attached to the workflow.
- Payments & Reporting
- Close the day with context. Bring deposits, final payments, operational history, and reporting together.
Products
- Activity Platform
- The full operations core. One booking record that carries staff, resources, payments, and participant paperwork through the whole day.
- Rental App
- The rental side of the platform. Track gear by unit and size, keep availability accurate everywhere, and close the day with totals you trust.
- Waiver App
- Per-participant digital waivers, part of the platform — not a metered add-on. Typed e-signature, conditional questions, tied to the booking.
- Channel Manager (early access)
- Distribution to external sales channels from one live availability. In development with design partners — data foundations are in place.
Integrations
- Stripe (Payments) — available today
- Xero (Accounting) — planned
- PADI (Certification) — planned
- Smartwaiver (Legal) — planned
Security
Data encrypted in transit and at rest, role-based access control across systems, and an AI Copilot that operates within the same permission boundaries as staff and requires confirmation for high-risk actions.
Full security page →Frequently asked
- How is RidgeHQ different from standard booking software?
- Standard booking software stops at the transaction. RidgeHQ connects the booking directly into your daily operational plan—automatically updating staff schedules, resource availability, gear inventory, and reporting without needing a second system.
- Do you charge a commission on bookings?
- No. We charge 0% platform commission on your direct website bookings. You only pay your standard payment gateway fees (like Stripe) and our predictable monthly subscription.
- How does the AI Copilot work?
- The RidgeHQ Copilot is built into your operational context. It can inspect availability, suggest schedule adjustments, and help manage resources. It uses the same secure permissions as your staff, and critical actions require your confirmation.
- Is my business type supported?
- RidgeHQ is designed for operators who manage complex combinations of people, time, and gear. This includes dive centers, surf schools, boat and bike rentals, outdoor tours, and activity resorts.